We provide Free Worldwide Shipping

Delivery Terms:

We use the faster possible courier, to deliver the product.

SHIPPING COST

Free Shipping except for Essential Dog grooming products

We also offer an Express shipping option as well

TRANSIT, HANDLING & ORDER CUT-OFF TIMES:

• Default Transit time is 4 to 6 Working Days (Monday to Friday).
• Handling time is typically 1 to 2 Working Days (Monday to Friday) excluding public holidays. Maximum 5 Workding Days.
• The order cut-off time will be Working Days (Monday to Friday) 3:00 PM. Time Zone: (GMT)
• CUT OFF FOR CHRISTMAS 25th Dec guaranteed delivery is 5th Dec 2025

ADDRESS MODIFICATION

We cannot modify the delivery address once it is en route. If you need to modify the location of your purchase, please email us at hofsupport@protonmail.com

CANCELLATIONS

If you change your mind before receiving your purchase, we may accept cancellations at any time before the item is sent. If an order has already been sent, please see our return & refund policy.

PARCELS DAMAGED IN TRANSIT

If a shipment is damaged in transportation, please reject it from the courier and contact our customer care. If the item was delivered without you being present, please contact customer care for the following steps.

We do not charge any kind of tax. Any taxes applicable are included in the purchase price. There are no additional taxes the customer/purchaser has to pay including import duty taxes.

 

Contact Information:

Email: hofsupport@protonmail.com